Skip to main content
Participant
October 3, 2022
Answered

Corrupt File restore from back up

So I had a file with the same message about not being able to open it.  I cleared the cache. That didn't work.  Now I am trying to resotre from back up file but the program won't open it.  What am I missing?

 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Lilybiri
    LilybiriCorrect answer
    Legend
    October 3, 2022

    Did you change the extension from cptx.bak to cptx? If it cannot be opened, that means the backup project is corrupt as well.

    Since you cleared the cache of all the files, you cannot restore from the cache folder anymore. That would have been another backup.

    4 replies

    Lilybiri
    LilybiriCorrect answer
    Legend
    October 3, 2022

    Did you change the extension from cptx.bak to cptx? If it cannot be opened, that means the backup project is corrupt as well.

    Since you cleared the cache of all the files, you cannot restore from the cache folder anymore. That would have been another backup.

    Translate
    Participant
    October 4, 2022

    Thank you.  I feel like an idiot but that was it!

    Translate
    Lilybiri
    Legend
    October 4, 2022

    Why an idiot?  Who never committed a mistake like that?

    Translate
    Participant
    October 3, 2022
    262756065_623074382376893_9050954214037770799_n_(1).jpg
    Translate