Course is freezing in preview, and then won't work - Captivate 8

Question

I have 2 out of 15 courses that will no longer play like a project.  For both, I had run a preview and identified a couple of things to be fixed (adjust audio, replace a slide).  When I did the final preview, the course would reach a particular slide and that slide wouldn't play.  Once this happened, none of the slides would play and the TOC says 00:00 out of 00.00, like the project no longer exists.  However, all of the slides are still there with their audio, and will play using "play this slide".  Any ideas on what is happening?

Lilybiri · Answer

That reallly looks to be a corrupted file. The corruption is probably on that particular slide. Create a new file with the same resolution and using the same theme. Copy/paste all slides before that particular slide to that new project, test if it runs OK. Try rebuilding the corrupted slide and test again. Copy/paste small bunches of slides, and test. Hoping that you can find the culprit and fixt the project.

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