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Inspiring
August 17, 2017
Question

Course not completing in LMS

  • August 17, 2017
  • 2 replies
  • 576 views

I am currently using Captivate 2017 and I have a course that will not show complete in my LMS even though I have passed in accordance with the pass mark I set.  

I have set the quiz to required, set to Incomplete > Complete, but it is still showing enrolled.  

I am using Halogen LMS.  

Any suggestions on what I could be missing?

Thanks!

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    2 replies

    Legend
    August 17, 2017

    Just a thought:  You may want to check your project End options and make sure it's not set to "Close Project" because sometimes it will close out the window before the course has had a chance to report back to the LMS.

    Inspiring
    August 17, 2017

    It is set to Stop Project, not Close.  Should I change it to something else?

    Legend
    August 17, 2017

    Nope... that's perfect.  Must be something else going on.

    Lilybiri
    Legend
    August 17, 2017

    You have a quiz. Is the score slide the last slide of your course? If yes, try to add a short end slide after the score slide.

    Inspiring
    August 17, 2017

    My results slide is at the end of the quiz (about ¾ of the way through the course) – there are still more slides after it.

    Moderator: be more careful on a public forum, took out your phone numbers

    Lilybiri
    Legend
    August 17, 2017

    Can you post a screenshot of the Reporting window?