Skip to main content
M
mickyfokken
Inspiring
October 17, 2013
Question

CP 7 Drag and Drop Doesn't work on resubmit

  • October 17, 2013
  • 1 reply
  • 757 views

Hey everyone,

Our drag and drop isn't working all the time when we resubmit.  We have to press reset for it to work.

Ex:  We drag to the wrong locations and press submit.  It says "please try again."

We swap all the images to the correct locations.  Sometimes it says correct and sometimes it says "please try again."

Any ideas on how to troubleshoot this?

Here's a video we made of the problem.

http://www.screencast.com/t/6KqIdxGy4

Micky

    This topic has been closed for replies.

    1 reply

    nsukumar
    Adobe Employee
    nsukumar
    Adobe Employee
    October 17, 2013

    Hi Micky,

    Is it possible for you to share the .cptx project with us so that we can investigate the issue at our end? Please upload it in a shared workspace and send it to nsukumar@adobe.com

    Thanks,

    Nimmy Sukumaran.

    M
    mickyfokkenAuthor
    Inspiring
    October 17, 2013

    Thanks Nimmy!

    I e-mailed you the files.  I also posted it in my public dropbox folder:

    https://dl.dropboxusercontent.com/u/26427635/Captivate_Drag_and_Drop_glitch.zip

    Micky

    M
    mickyfokkenAuthor
    Inspiring
    October 17, 2013

    FYI - It seems to work if I check "Send Drag Source to Original Position."  Of course, we would have to ask users to click "reset" between each attempt ... or create box that would temporarily hold the draggable items when swapping places.

    We would prefer to have "Send Drag Source to Original Position" unchecked! 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices