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Participating Frequently
December 19, 2015
Question

CP 8 - Snap to Window issue

  • December 19, 2015
  • 1 reply
  • 317 views

Hi,

I'm trying to record using snap to window - but the recording box is not snapping right to the edge of the window....it's going about 15 pixels outside of it on all sides. I tried using all three major web browsers to see if that would help - but it didn't.

Any suggestions would be greatly appreciated!

Thanks,

Denise

This topic has been closed for replies.

1 reply

Erik Lord
Inspiring
December 21, 2015

I don't know why it wouldn't snap to the actual window...maybe there's something odd about how that window is 'created' by the program.

But can't you just set a custom size and place the recording window exactly where you want it?

Eric Dumas
Community Expert
Community Expert
November 19, 2016

The snap will not snap to the recorded application anymore.

If I turn off snap and place the red boundary box to record the size and location required, the result is not what was setup. It records a good bit to the lower right of what was setup. So I see the red boundary box as part of the recording which is so weird.

I have installed that latest update, removed-reinstalled-updated again.... no joy.

This is so frustrating when deadlines are so close!!!