CP File Won't Open

Forum|Forum|19 years ago
June 13, 2006
2 replies
577 views

I'm having a similar problem to others I've seen posted. Just created a cp file and can't open it. When you double-click the file, Captivate launches but only goes to the opening screen. You can see the slides from this file when you try to import it into a blank movie, but nothing happens when you select import. The file has maybe 100 or so slides and no audio.

The following error message appears: Access violation at address 00000000. Read of address 00000000.

Any help would be appreciated. I would hate to have to recreate the file.

Thanks,
Jim

This topic has been closed for replies.

Correct answer Captiv8r

Hi Jim

Just a couple of pointers.

1. Make sure you store your projects on the local drive and not the LAN. LAN drives cause corruption easily, regardless of the number of slides involved.

2. Make sure your Captivate movies remain in the 50-65 number of slides range. Larger movies (more than 65 slides) are prone to corruption too.

Cheers... Rick :)

R

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Participant

cp not working with me

RodWard

Community Expert

Please start a new thread and give more information about your Captivate version and the specific problem you are experiencing.

S

SShipe

Participating Frequently

Jim,

This is usually an indication of some form of corruption in the .cp file. This is more likely to occur with longer movies like the 100 slides you mentioned, but can happen with smaller ones as well (especially if worked on while on a network.)

Have you tried importing a couple of slides at a time rather than all 100 at once? You may be able to recover many of the slides that way if the corruption is centered on a specific slide.

A

Anonymous

Thanks, Steve. I did try importing a couple slides at a time but that didn't work. So, kind of figured I was hosed on this one and started recreating the lost slides. Will proceed w/caution w/the new file.

Jim

Captiv8rCorrect answer

Legend

Hi Jim

Just a couple of pointers.

1. Make sure you store your projects on the local drive and not the LAN. LAN drives cause corruption easily, regardless of the number of slides involved.

2. Make sure your Captivate movies remain in the 50-65 number of slides range. Larger movies (more than 65 slides) are prone to corruption too.

Cheers... Rick :)

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