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October 26, 2010
Question

CP4 has stopped converting my CP3 files...why?

  • October 26, 2010
  • 1 reply
  • 1292 views

Hi all.  I can't find a similar question posted in obvious related posts; so... I have CP4, and used to be able to open an older project created in CP3. You could watch it  convert the slides then provide option to save in v4 as new file name.  Now I cannot do this, beyone the Save as diag box option, then ...nothing..  I had a reinstall of programme - which has not resolved the issue; and - yes, I am working locally, and only small number of frames.? Lucky I still have CPv3 but am frustrated by this.  Is this by design?  Thanks for any help or advice.

This topic has been closed for replies.

1 reply

Captiv8r
Legend
October 26, 2010

Hi there

Have you tried deleting the preferences file? Sometimes that causes issues.

To delete the preferences:

Close Captivate

Open Windows Explorer (Windows logo key + E does this nicely)

Navigate to the following folder:

C:\Documents and Settings\YouLoggedInUserName\Application Data\Adobe\Adobe Captivate

Delete the file named captivate_v30.dat (or just rename it if you are hinky about deleting files)

Restart Captivate

Cheers... Rick

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October 26, 2010

Thanks so much for your help with the query below.

On another matter - I wondered, do you ever like to carry out quality

checks on the stuff published out over the web.

I came across this online "webinar

<http://3minuteworld.trainingpayback.com/admin/topics/show/2128> "

recently and wondered if you knew about it.

Captiv8r
Legend
October 26, 2010

Hi there

The reply post appears to be SPAM and I'm not sure how it relates to the thread.

Unless you are able to come back to the thread and somehow show us how it relates, it will be removed.

Thanks... Rick