Skip to main content
Inspiring
March 11, 2011
Question

Cp4 - project (.cp) files no longer open

  • March 11, 2011
  • 2 replies
  • 806 views

Hello folks,

Since upgrading to Windows 7 64bit, I can no longer rely on the integrity of Cp4's project files. Again, I have another three .cp files that will no longer open in Captivate 4. When I attempt to open them, absolutely nothing happens... that means no error message, nothing...

But I know the files are not actually 'bad' because they will all open successfully in Captivate 5.5 beta. Unfortunately, neither 5.0 nor 5.5 offer backwards compatibility in Export or Save As.

I have also tried opening the .bak file (renamed) and previous backups. It seems to have become corrupted during the last major change.

I have encountered this problem far too many times. Perhaps it is time to finally upgrade to Cp 5?

Has anyone else encountered similar difficulties?

This topic has been closed for replies.

2 replies

March 26, 2011

I'm encountering similar problems.  I'm running Windows XP 32bit, and just upgraded to Captivate 5.  When I opened my first version 4 file with version 5 I lost some of the formatting.  Some of the text and click boxes were jumbled and I lost my background graphic that I had on each slide.  I figured I could work with this, it's annoying, but it could be worse.  Then I saved and closed the file, and now, it won't open.  The only thing that happens is an error message pops up stating there is an error with the file.  I'm still searching for a soluation, and even though our issues aren't exactly the same, if you figure something out I'd love to hear from you.

paul2710
Known Participant
March 22, 2011

You could try creating a new Captivate 4 file (Keep the same dimensions)

Then try importing the slides, File / Import / Slides/Objects and select the 'corrupt' file and see if the slides are appearing there to import . I've had issues in the past and this normally gets round it.

If all else fails feel free to send a copy up to yousendit.com (or another similar site) and PM me the link, i'll take a look at it for you

On my laptop I cant open a particular Captivate 4 file (Think memory issues) yet it opens fine on my desktop PC.  The file 'opens' but theres no slides or anything, the toolbar says the name of the Captivate 4 file but theres no slides.

Cheers

Paul