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A
Anonymous
December 18, 2012
Question

Cp6 - Bug (button graphics) - phantoms that cannot be removed?

  • December 18, 2012
  • 2 replies
  • 707 views

Hello all,

I just added a dozen custom buttons for the buttons gallery (url: C:\Program Files\Adobe\Adobe Captivate 6 x64\Gallery\Buttons).

Some of the new ones work, however, others when clicked, display an older replaced button.

In Properties/General/Button Type=Image button

I see all the older buttons but I don't want these buttons any longer and they are NOT in the gallery. How the heck do I remove these old buttons?

Anyhow, when I scroll through the Image buttons and select the new one(s), they appear as the older button.

The ONLY way I could get Captivate 6 to accept the new button images was to rename the new ones (added a "1" to the file name). This seems a bit ridiculous and I wonder if this is a bug.

Questions:

1. Why can't I simply replace button images (even with the same name)?

2. How do I remove old button images from the scroll list at Properties/General/Button Type=Image button

     These buttons seem to be embedded in the project and are *not* in the gallery.

Thank you,

Doug

This topic has been closed for replies.

2 replies

K
Kathrynxyzzy
Known Participant
January 8, 2013

Captivate has done this (well since at least version 5).

The last time I researched this - I found the following:

Buttons graphics become somehow embedded in both the cptx file and in your user folder (Users\You\AppData\Local\Adobe\Captivate 6.0).

You can completly delete a button and It will stilll be available. They way I have dealt with that when building templates (not wanting to have numbers on my buttons) is to get the button looking right in a throw-away file, then when it looks good, delete the user directory, remove the old buttons from the gallery and  open a new project file to add the buttons to. However, if you then open and old file that has the old version of the button... well it gets weird.

I certainly consider this a bug and I have reported it (a very long time ago) Apparently the developers don't share that view.

J
Janzing
Inspiring
December 18, 2012

Had same problem.

You'll need to delete your preferences file to eliminate the old buttons. Don't ask me why they set it up in this fashion. Pehaps better performacne in some sense at the cost of practical button management. I submitted an enhancement request.

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