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srigel1
Known Participant
January 20, 2014
Question

Cp6 project not working on tablets

  • January 20, 2014
  • 1 reply
  • 1381 views

Hello.  I have a Cp6 project that I published as swf and html5 (combo) which runs perfectly on a PC with Windows 7 using either IE9 or Google Chrome. This project is also SCORM 1.2 enabled and works fine on the LMS - either SCORM Cloud or the client's LMS.

The strange thing is when I tested launching on an Android Samsung S Note, it acts like it’s going to launch but never really does. And, it actually did launch and play great the first time I tested it a couple weeks ago on my PC.

I had someone else test the same file on a Nexus 7 tab via SCORM Cloud and all he saw were black screens so it didn't work there either.

One of my counterparts launched it from his Apple products and here are the results.  (I published the same project as HTML5 only and asked him to test both.)

PowerBook (Apple)

On the HTML5 alone course I just had a gray screen.

On the full SWF/HTML5 course everything worked as expected, including the video slides and the PDF text versions. There was a visual 'glitch' every time there was a transition from a static slide to video and from a video clip to a static slide.

iPad Gen 2: Neither course worked, all I would get is a gray screen on both of them that didn't lead to anywhere.

iPad Gen 1: Same thing, gray screens on both of them.

Here are the browsers that were tested in the Apple products:

Firefox v. 26.0ts
Safari 6.1.1
Chrome 32.0.1700.77
IE 10.0.9200.16384 (running with Windows 8 through Parallels)

So it seems to be the tables are having issues.  Any ideas?  Is there anything else I need to do to enable this project to work on tablets - Android or iOS?

Thanks again.

    This topic has been closed for replies.

    1 reply

    TLCMediaDesign
    Inspiring
    January 21, 2014

    Apple devices don't run the Flash player which is required for SWF, early Android can, but Adobe announced a year and a half ago there they would no longer support Flash player for mobile devices.

    Legend
    January 21, 2014

    AFdeveloper, from what I understand the OP is saying that HTML5 outputs are also not working on android and Apple tablets.

    Sreekanth

    srigel1
    srigel1Author
    Known Participant
    January 21, 2014

    Hello, thanks for the reply but please clarify your response.  What is OP?  And just to clarify, we cannot expect Cp6 projects published as SWF/HTML5 or HTML5 only to work on either Android or Apple tablets?  Correct?  We can only expect them to function on PC's or MAC computers?

    Thanks!