Cp9: display errors in IE11

Question

My customer encountered severe display problems which I really do not know to handle: bullets lists and dashs are not shown in IE11. She told me that at first all looked fine, then she had closed the training and started again, minimized and resized the window and all of the sudden the bullets are replaced with these strange symbols:

This is a screnshot from the Captivate file:

It´s a HTML5 publish (responsive design), uploaded to an LMS (TC Manager) and viewed in IE 11.0.9600.18524 Version 11.0.37

I don´t understand this problem, as bullet lists and m-dashes are HTML standards for decades now. Is there anything I can set in the Captivate file or is this an issue of the LMS or the browser settings?

klospieli · Answer

I'm on a Mac, and using C9. I used to be able to use all the different bullet styles regardless of font. Now, I can use only the standard bullet (dot), but none of the others (triangle, arrow, etc). I work for a corporation who has their own font, so reading comments here helped with that issue for sub bullets (reverting to system font); however, i still can use only the standard dot.

It seems like that issue started with the C9 release.

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