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Gray Susan
Gray Susan
Inspiring
September 18, 2017
Answered

CP9 project postage stamp size after publish

  • September 18, 2017
  • 1 reply
  • 167 views

We are having an issue with SWF projects presenting as a postage stamps size when hosted on our server.  This has happened before but I can't remember the answer.

Also, does anyone have any recommendations on making a html project smaller?

    This topic has been closed for replies.
    Correct answer RodWard

    One of the main reasons was that you had an SWF widget in the mix somewhere and it was affecting the display.  Go through your project and try to find any widgets.  Drag them off into the scrap area and then republish the project to see if that fixes the issue.

    If your HTML5 projects are too large in file size, check that all images are first resized to 100% of their eventual display size BEFORE bringing them into Captivate.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity ExpertCorrect answer
    Community Expert
    September 19, 2017

    One of the main reasons was that you had an SWF widget in the mix somewhere and it was affecting the display.  Go through your project and try to find any widgets.  Drag them off into the scrap area and then republish the project to see if that fixes the issue.

    If your HTML5 projects are too large in file size, check that all images are first resized to 100% of their eventual display size BEFORE bringing them into Captivate.

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