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Gray Susan
Inspiring
August 29, 2018
Question

CP9 Quiz not scoring correctly

  • August 29, 2018
  • 2 replies
  • 306 views

I don't currently have access to the cptx for this project but hopefully today I will.  We have a quiz posted to our LCMS that when the course is taken and the quiz completed the quiz results page shows a score of 70% out of 100 when all the questions are answered correctly. I took it after it was brought to our attention and it happened to me also.  I even did the quiz review in case I hadn't really passed all the questions but I had.

Any ideas would be appreciated.

Thank you,

Susan

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    2 replies

    Paul Wilson CTDP
    Community Expert
    Community Expert
    August 30, 2018

    It wouldn't have helped in this case but when Adobe Captivate developers need help troubleshooting quiz scores I recommend that they follow the procedures I outline in this video: Adobe Captivate QuickTip - Troubleshoot Scoring Problems - YouTube

    Paul Wilson, CTDP
    Gray Susan
    Inspiring
    August 29, 2018

    I've gotten to open the cptx.  There are 7 questions.  A mix of T/F and Multiple Choice.  Each question is worth 10 points.

    In Quiz Pass/Fail the option is the first one 100% or more of total points to pass.

    The user is allowed 6 attempts.

    Inspiring
    August 29, 2018

    Could you post screenshots of the quiz settings? Somewhere the system is treating 70 points as 70%, or at least displaying it that way. Does the LMS count the quiz as passed or failed?

    Gray Susan
    Inspiring
    August 29, 2018

    Turns out Reading is Fundamental but not to us.  I took the quiz twice before I realized the 70 on the results wasn't a % but the total score in points.  So it was presenting correctly but confusing for someone looking for a % instead of points.  So we took that result off and just left the accuracy and attempts in the results slide.