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Inspiring
September 23, 2015
Question

CP9 - Responsive - Preview not working (loading icon)

  • September 23, 2015
  • 1 reply
  • 788 views

Hi

I am trying to preview a responsive project - "From this slide", "Next 5 slides", "Project."

It opens in IE11 with a yellow box message "Internet Explorer restricted this page from running scripts or ActiveX controls."

I click "Allow blocked content" and a loading icon appears and stays onscreen - nothing else happens.

It wasn't working on the project i was working on so i created a new project with two slides.

Issue still occurs.

Same occurs in Firefox, but it works in Google Chrome and it also works in Scorm Cloud.

I have cleared cache and reset preferences.

Regards

Donal.

    This topic has been closed for replies.

    1 reply

    donalallAuthor
    Inspiring
    September 23, 2015

    Just to add that in browser its previewing from my C drive.

    "C:\Users\Donal\Documents\My Adobe Captivate Projects"  is a trusted location.

    mohanadas
    Adobe Employee
    Adobe Employee
    September 24, 2015

    Hi,

    We could see the issue at our end. Have you used an "Open URL or file" action anywhere in your project? Can you try publishing and see if that works?

    Thanks,

    Mohana

    donalallAuthor
    Inspiring
    September 24, 2015

    Hi Mohhana, The test project just contains two slides with a text caption on each slide. It works when published and viewed in IE11. Donal.