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D
Dawven
Known Participant
January 29, 2016
Answered

Cp9 will not open

  • January 29, 2016
  • 1 reply
  • 412 views

Hello, I've been using Cp9 the past month without any problems. And now this morning, it wouldn't open at all.

Does anyone have any idea of what's going on?

Best regards,

Marvin DuBois

    This topic has been closed for replies.
    Correct answer Lilybiri

    Try cleaning the Preferences (there is a file in the subfolder Utils of the installation folder). Do you run Captivate as Administrator? Do you clear the cache regularly?

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    January 29, 2016

    Try cleaning the Preferences (there is a file in the subfolder Utils of the installation folder). Do you run Captivate as Administrator? Do you clear the cache regularly?

    D
    DawvenAuthor
    Known Participant
    January 29, 2016

    Hello Lilybiri,

    I'll try clearing out the Preferences now.

    I've tried running Cp as an administrator. I've also restarted the computer a number of times.

    I clear the Cache reasonably regularly, but not every day.

    Here goes with the Preferences.

    Kind regards,

    Marvin

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