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C
ctbto_osi
Participant
May 14, 2013
Question

CPRuntimeDialog.js and CPLibrary.js errors in IE7

  • May 14, 2013
  • 1 reply
  • 822 views

I am in the process of testing my Captivate 6 project in various web browsers including IE7. I have published the project consisting of slides with text, images and videos (inserted into Captivate as f4v) in SWF and HTML 5 format with the following publish settings shown below. There are no quiz questions included in the project.

The project plays fine in all browsers including iOS Safari on iPad except for IE. In IE7, the Adobe Captivate warning message appears stating that the browser does not support some of the content in the file that you are trying to view and suggests using IE9+, Safari 5.1+ or Chrome 17+/ The HTML 5 tracker does not show any errors in the project file. The errors that appear in IE include the following:

Invalid argument.

CPRuntimeDialog.js      Line 312

lPanelElement.style.background = HexToRGBA(this.m_fillColor,this.m_alpha);


and

Object doesn't support this property or method

CPLibrary.js           Line 17967

Code: 0                  Char: 4

alert('EVENT FIRING WILL NOT WORK');


Unfortunately I am not familiar with javascript and look to the community for any advice. Has anyone found a way to address these problems in IE7? Thank you for your time.

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
May 14, 2013

As you've noted above, IE7 does not support HTML5.  So you just need to forget about publishing to HTML5 if your end users will be using IE7.  The HTML5 Tracker only tells you about things that HTML5 does not support.  It does not tell you things that IE7 will not support (e.g. HTML5 itself).  Since HTML5 hit the scene bigtime sometime AFTER IE7 went live, there's really no way to get IE7 to fully support your Captivate HTML5 output.

C
ctbto_osiAuthor
Participant
May 14, 2013

Thanks for your message. In my publishing settings I have selected SWF and HTML5. Does this mean that if the brower the end user is using to view the project does not support HTML5 that it will use the SWF version of the output instead? If so, do you know why IE7 is not doing that in this case?

I just re-published my project only in SWF and was able to successfully get it to play in IE7.

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