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Nathan Grieve
Nathan Grieve
Known Participant
July 18, 2015
Question

Crashing

  • July 18, 2015
  • 1 reply
  • 376 views

captivate seems to be crashing at a phenomenal rate lately..... Losing hours of work... Especially with video recordings.

anybody else experiencing this lately?

seems to happen when adding audio to video recordings or editing/modifying the audio of video clips

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    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    July 18, 2015

    Find the folder nominated in your Preferences for video temp files.  My guess is that this folder is stuffed so full that it's preventing Captivate from working properly.

    Clean out your Project Cache folder while you're at it.  Then see if that affects the crashing.

      Nathan Grieve
      Nathan GrieveAuthor
      Known Participant
      July 20, 2015

      Thanks Rod! It looks like that was the problem. I'll keep that in mind the next time Captivate starts acting strangely.

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