Skip to main content
Z
zarway64851674
Participant
July 19, 2024
Question

Creating a troubleshooting 'form' and capturing user responses

  • July 19, 2024
  • 1 reply
  • 326 views

Hi everyone,

 

I am new to Adobe Captivate and am wondering if there is a way I can create an interactive troublehsooting guide for users, and also capture their responses so we also have a record of what steps they followed while troubleshooting.  I would like this guide to include instructions coupled with images/videos, and the guide to progress according to the steps they take.

 

 

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    July 19, 2024

    Which version of Captivate are you using, please? You find the full version number under Help, About Captivate.

    Creating a guide is not a problem, however capturing their reactions can be a challenge. Will you be using a Learning Management System?

    Z
    zarway64851674Author
    Participant
    July 20, 2024

    Will using an LMS allow me to gather user interaction? I am happy to do so, that data is important to me. What would you recommend?

    Lilybiri
    Lilybiri
    Legend
    July 20, 2024

    What is the version number?

    Collaboration with a LMS means that the LMS will manage the user accounts and track the interactions. You could use a Short answer question to capture some notes from the learners, or an input field.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices