CRISIS - Adobe Captivate 11.5.5 perpetual license

We have a major client willing to initially purchase at least 10 licenses of Captivate to be used on a secure network. They therefore need the serial key perpetual license version that is listed in the link below. If the information in the page below is incorrect, Adobe needs to inform us as soon as possible and rectify this on the webpage so that there is no more confusion.

We have created templates, designs and workflow for different types of courses for the client. But it turns out that they cannot be used as the client have still not recieved their serial key based innstallations. The people that we communicate with at Adobe can not provide a concrete answer on where the holdup is. Not sure if this is due to organizational structure or why this could happen. The client was first able to make the purchase but never recieved a offline/ serialkey version of the software.

A continuing lack of a concrete answer has been hugely problematic for us. If anyone are in a position to make this clear or send me a contact I could try please mail me at jorgen@storyboard.no. We are ready to move on to another application, but still have a very narrow window for our proceeding with our preferred solution.

Hope someone can help! Thanks Jorgen

https://helpx.adobe.com/captivate/help/captivate-downloads.html