Critical Errors Were Found - Problems with Installation
- December 4, 2009
- 1 reply
- 787 views
I am encountering some problems while trying to install Adobe Captivate 4, particularly this error:
Windows Internet Explorer:
Critical errors were found in setup. Please see the Setup log file for details.
I originally downloaded the installation package from the Adobe website but upon receiving the error, I downloaded it from another source still to receive the same error.
After some digging around, I have uninstalled ALL adobe products and deleted every Adobe folder I could find. Short of poking around in the registry (although I have run a registry cleaner utility), I don't know what to do. This is what happens:
I double-click the installation package, it proceeds to extract files (I have tried extracting to Desktop and in C: Program Files).
Preparing Files Window:
Please wait while the downloaded files are being extracted.
Installer: Initializing Window:
Checking System Profile...
Loading Setup Window:
Loading Setup, then the error appears
Windows Internet Explorer:
Critical errors were found in setup. Please see the Setup log file for details.
Please help. I really don't want to reinstall Windows or reimage or anything. This is a piece of software from a major company and there should be some sort of solid fix for this that a computer illiterate person can follow.
PS. The Machine I'm trying to install it on is a tablet, running Windows XP tablet edition with SP3.