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Known Participant
December 4, 2017
Question

Ctrl+T and Ctrl+B

  • December 4, 2017
  • 2 replies
  • 379 views

His!

I'm creating a software simulation that has Ctrl+B and Ctrl+T controls. I know these controls don't work on Chrome... Does anyone knows a way to solve this? I really need to use this controls because they are used in the aplication which I'm simulating.

Thanks!

Inês

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    2 replies

    Known Participant
    December 5, 2017

    Thank you for your help! I was trying to avoid Paul's solution since the idea is to simulate the actual use of the application ... but it seems that I have no alternative.

    Participant
    February 28, 2018

    I am having a similar problem with Ctrl + C as a shortcut. I have tried exporting my project as an .exe as well as html but no matter what, I cannot use any combination of keys that use Ctrl. My work around has been to toggle the radio button under the shortcut field for Ctrl. That triggers the next slide when the user hits control.

    It does't make sense that the key combination fails, especially when run inside of an .exe. What is preventing from working?

    Paul Wilson CTDP
    Community Expert
    Community Expert
    December 4, 2017

    In your software simulation, you can use click boxes that also have the shortcut keys you need. you can add those shortcut keys from the properties panel as shown below:

    If necessary you can uncheck Allow mouse click so that only the shortcut key works. 

    Paul Wilson, CTDP
    Known Participant
    December 4, 2017

    Hi Paul!

    Thanks for your help but I know how to create the controls; my problem is that they don't work. Example: if I make Ctrl+T on the simulation, Chrome opens a new tab because it assumes it as his control and not of the simulation.

    Inês

    RodWard
    Community Expert
    Community Expert
    December 5, 2017

    If the browser being used has already reserved the keystroke combination for one of its own functions, there's usually no way to override this so that you can use the same keystroke in Captivate.  That's just one of the limitations you run up against when you try to simulate the operation of a software application.  The web browser gets first pick.