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zacharyb
Known Participant
September 14, 2015
Answered

Custom buttons jumping when rollover

  • September 14, 2015
  • 4 replies
  • 1013 views

I created a custom button for my "next" "back" uses and put them in the buttons folder. Up, Down and Over.  Selected them from the drop down in the properties window and they appeared on stage fine.

When I run the slide, and roll over the button, the over state jumps to the center of the screen and is squished!  What in the world?  I deleted and started over again.  Run the slide and when I roll over, the Over state appears in the middle of the screen squished.

What am I doing wrong?

    This topic has been closed for replies.
    Correct answer Lilybiri

    Delete preferences.  Those are image buttons, right? You created 3 images, with names ending in _up. _over and _down?

    I heard about buttons with states having problems, have a look at this thread where someone of the staff proposes a workaround, starting as I did with deleting preferences (there is a file you can run in the Utils subfolder of the Captivate installation folder)

    Re: why does my button jump around in responsive

    4 replies

    A
    Alan Tai
    Participant
    June 8, 2016

    It's about the preferences setting. Go to Edit -> Preferences -> Defaults, at the bottom of the page in General check the box "Autosize Buttons"

    Now insert your buttons again, Drag your button to somewhere which is not the center of the page. it should be in the same position when your roll over it.

    adrianb73919358
    adrianb73919358
    Inspiring
    September 28, 2015

    Thanks, I'll have a shot at that. have spent ages (on 3 different support tickets) with Adobe Help today trying to have them understand the issue and been told there is no fix, so this is good news.

    EDIT: Here is the patch: Hot fix | Adobe Captivate 9 issues

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    September 29, 2015

    To reset the Preferences for a MAC, go to Captivate install directory, find the Utils directory and execute the CleanPreferencesMac file in there.

    adrianb73919358
    adrianb73919358
    Inspiring
    September 28, 2015

    Is there a post that outlines how to delete preferences for OSX Users of Captivate 9, please? And is it too soon to expect a post-release patch?

    Lilybiri
    Lilybiri
    Legend
    September 28, 2015

    There is already a patch. Look for hotfix in Help.

    Lilybiri
    Lilybiri
    Legend
    September 14, 2015

    Which version do you usr? Are you talking about an image button or a shape

    button? A responsive or a normal project?

    Z
    zacharybAuthor
    Known Participant
    September 14, 2015

    I just downloaded version 9.  I created the images in photoshop.  Its a responsive project.  I restarted Captivate and its still doing it.

    Lilybiri
    LilybiriCorrect answer
    Legend
    September 14, 2015

    Delete preferences.  Those are image buttons, right? You created 3 images, with names ending in _up. _over and _down?

    I heard about buttons with states having problems, have a look at this thread where someone of the staff proposes a workaround, starting as I did with deleting preferences (there is a file you can run in the Utils subfolder of the Captivate installation folder)

    Re: why does my button jump around in responsive

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