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Inspiring
August 18, 2017
Question

Custom preview disappears

  • August 18, 2017
  • 1 reply
  • 311 views

I've set up a custom preview when making a responsive project with fluid boxes in my trial of Captivate 2017. However, when I restart captivate, the custom option I set up disappears. I've seen a number of article saying it should be there.

Anyone know how to fix/what I'm doing wrong?

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    1 reply

    Paul Wilson CTDP
    Community Expert
    Community Expert
    August 18, 2017

    I have not encountered this Jessica, however, it may be related to the fact that you are running the trial. I have documented a way to manually setup your own custom previews and edit the entries that are there. Perhaps this tutorial will help you solve your problem.

    https://youtu.be/xqgGWxDr-QI

    Paul Wilson, CTDP
    Inspiring
    August 21, 2017

    Thanks paul wilson​! I'll give a try as soon as IT gets me some admin access.

    Inspiring
    August 21, 2017

    ...But it did fix the problem of my custom settings disappearing.