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Participant
December 18, 2015
Question

Deactivation of Captivate on an usable computer

  • December 18, 2015
  • 1 reply
  • 178 views

On my old computer, Captivate 6 cannot start and cannot uninstall. I deleted it after trying uninstall. I will get rid of this computer. I have a new one with Windows 10 and I just learned that I need to deactivate Captivate 6 on my old computer. This is not possible. I need someone at Adobe to take off that computer from your list.

Jacques Lecavalier

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    1 reply

    Lilybiri
    Legend
    December 18, 2015

    I'm afraid you'll have to contact Adobe if you cannot deactivate the copy on the old machine.