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Inspiring
February 28, 2018
Question

Default text for clickbox/TEB failure issues

  • February 28, 2018
  • 2 replies
  • 633 views

I have edited my english RDL file to set the following:

<Object Name="DefaultCaptions" DefaultTemplate="">

      <Event Name="ClickBoxSuccess" Template="Correct!"/>

      <Event Name="ClickBoxFailure" Template="Try again."/>

      <Event Name="ClickBoxHint" Template="Try again."/>

      <Event Name="TextEntryBoxSuccess" Template="Correct!"/>

      <Event Name="TextEntryBoxFailure" Template="Try again."/>

      <Event Name="TextEntryBoxHint" Template="Try again."/>

    </Object>

However, when I record a software simulation, the failure text for clickboxes and text entry boxes, gives me the equivalent of the caption prompts. e.g. Click the OK button. or Type 13 in the text box.

I'm not sure if there's a setting I'm missing that would make a difference. I just want every failure caption for clickboxes and TEBs to say "Try again." I've tried recording from a blank project and from a project using a template I created a while ago. Both have the same problem.

Any help would be greatly appreciated.

    This topic has been closed for replies.

    2 replies

    Participant
    March 16, 2018

    I am using the same version and am having exactly the same problem. I'm disappointed that you haven't had an answer, it is extremely time consuming resizing and removing the text only to replace it with default text. I have spoken to support and they are sending me a link to an older version. Don't buy 2017 until this is resolved or you will waste a lot of time

    spyros_p
    Participant
    November 28, 2019

    Hello, I am using Captivate 2019 (11.0.0.243), and I am facing exactly the same issue. I opened a case with Adobe and I submitted a bug report too, but I haven't heard back yet. Do you happen to know if there has been any fix for this? 

    Lilybiri
    Legend
    November 28, 2019

    Older thread, see it had no answer. Probably because I couldn't double-check, didn't have that version anymore.

     

    You are still using the first release of CP2019. Can you please install the patch to 11.0.1.266 or even to 11.5.1.499?

    Lilybiri
    Legend
    March 1, 2018

    Which version of Captivate are you using? If I have the same version, would like to double-check. It has been a while since I used a modified rdl-file.

    Inspiring
    March 1, 2018

    Very good point.. sorry I didn't include that info in my original post...

    2017 release: 10.0.0.192

    Thanks!