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Participant
July 3, 2017
Question

Dell XPS 13 screen capture is offset.

  • July 3, 2017
  • 1 reply
  • 177 views

When I capture a demo/video the screencapture is offset from the custom set area.  In other words the area that I want to show is partially out of the box. Even the red box lines appear in the capture.  Can anyone help with this?

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    1 reply

    Lilybiri
    Legend
    July 3, 2017

    Are you on Win10? Check the Display percentage, normally it is set at >100%. Set it back to 100% before capturing a software simulation or a video demo. I mentioned this in:

    Captivate 2017's gems - Captivate blog

    If it is a retina screen, it coud even be set at 200% as is the case for my Surface Pro 4.