Developing an 15 Question Exam

I am a beginner in developing e-learning using Captivate 2019.  I have been tasked with developing a simple 15 question exam.  I finished the exam and everything works as designed, except after forwarding the published zip file to our training department.  Once received the training department opens the file and the scoring slide gives out erroneous scoring information.  I play it back on my laptop (same laptop used for developing the exam) and everything works fine.  I am at a complete loss as to how to make it work correctly.  Any/ all help would be greatly appreciated.  Dean.