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January 10, 2008
Question

Disable shortcut keys

  • January 10, 2008
  • 1 reply
  • 296 views
Anyone,

I am developing training for an application that uses the shortcut key F5. When I assign the key to a button, the published trainer does not perform the action of the button, but rewinds and starts over. Is this a Captivate shortcut or an IE shortcut? Can I reassign it?

Anne
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    1 reply

    Participating Frequently
    January 10, 2008
    F5 is the browser shortcut key for "Refresh" or "Reload".

    I don't know that you're going to get around this one. There's a handful of keys that cannot be overridden in the browser, and I believe F5 is one of them.

    You may have to go with the "We cannot simulate this in the tutorial so we'll do it for you" approach. Others in this forum have suggested inserting a graphic of a set of keyboard keys and having the user click the correct key, so that might also be an acceptable workaround.