Skip to main content
Participant
July 25, 2025
Question

Display differences between preview and Captivate

  • July 25, 2025
  • 3 replies
  • 178 views

In what seems to be an ongoing issue with 'new Captivate', all of a sudden in 12.6 my carousel widget slides are displaying differently in the browser (Edge) than they do in Captivate. Most concerningly, the preview display is awful, with the text going all the way to the left and being covered by the arrow. Aside from redoing these slides with a different widget, what can I do?

    3 replies

    Participant
    July 28, 2025

    Solved - I went to 'Design Options', changed the widget design to a different option, then changed it back to the original. This corrected it in the preview mode. I had copied this slide from a different project, so perhaps there was some issue with copying it over.

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    July 25, 2025

    Have you tested other browsers? I suggest Chrome and Firefox in addition. Safari if on a Mac. 

     

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Participant
    July 28, 2025

    Unfortunately it shows the same way on Chrome

    Participant
    July 25, 2025