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jordim23270053
Participating Frequently
April 29, 2025
Question

Do not install Adobe Captivate 12.6!!!

  • April 29, 2025
  • 3 replies
  • 2363 views

With this update they have killed the accordion widget... please, it seems unbelievable that a company like Adobe gives a program with so many bugs and malfunctions. Who is programming it? Trainees?

 

I have a Junior programmer who has made the menu modifiable in colors and aesthetics, who has made gamification of mini games within the content... and only in 2 weeks. Adobe is not able to make a single patch without bugs... impressive...

 

When are you going to relaunch the “Next” buttons in the footer? When are you going to implement all the Captivate 2019 features? I think it's a scam to pay for this.

 

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Con esta actualización se han cargado el widget de acordeón... por favor, parece mentira que una compañía como Adobe de un programa con tantos fallos y mal funcionamiento. ¿Quién lo está programando? ¿Gente en practicas?

 

Tengo un programador Junior que consigue que el menú sea modificable en colores y estética, que ha realizado gamificación de mini juegos dentro del contenido... y solo en 2 semanas. Adobe no es capaz de hacer un solo parche sin fallos... impreionante...

 

¿Cuando vais a reliazar los botones de "Siguiente" en el footer? ¿Cuando vais a implantar todas las funcionalidades de Captivate 2019? Me parece una estafa pagar por esto.

      3 replies

      N
      noelmthembu
      Participant
      October 23, 2025

      Good Day Everyone.
      I had recently run to the same problem. These are  the steps I took to solve the problem:

      • Windows:
        Run as Adminstrator the file CleanPreferencesWin.bat located at:
        C:\Program Files\Adobe\Adobe Captivate\utils
      And, you can renaming the eLearning Assets folder to something else located at:
      • C:\Users\Public\Documents\Adobe (Windows)
      After renaming the folder, restart Captivate and try adding the Accordion widget again.
       
      If the problem is still presisitent, try to delete the slide that as the widget error.
      R
      Ramay City Pdx
      Participant
      May 14, 2025

      Has this been resolved?  I'm experiencing the same issue. The widget disappeared from the slide, when I opened it with 12.6. After adding it back I started getting the same error message. I've also gotten the same error message with the drop-down interaction and on a video media block. I was done building this file. Very disappointing.

      S
      Community Manager
      Saurav_GhoshCommunity Manager
      Community Manager
      May 14, 2025

      Hi @Ramay City Pdx 

      We've identified this as an issue on CP 12.6 and we're working on it. 

      D
      Dara36103822u9tq
      Participant
      June 25, 2025

      Hi we just updated and this is torpedoing our project as we can't even recover the content that was in the widgets that no longer work. What is happening with this problem?

      S
      Community Manager
      Saurav_GhoshCommunity Manager
      Community Manager
      April 30, 2025

      Hi @jordim23270053 

      The widget is available on CP 13.0.

      Could you please share a screenshot or mail me at saghosh@adobe.com ?

      Thanks,

      Saurav

      J
      jordim23270053Author
      Participating Frequently
      April 30, 2025

      Are you telling me that they are going to release Captivate 13.0 to fix everything they have done wrong in 12.6? they have a lot of work ahead of them....

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