.doc Export to Deepl - no changes

Question

Hello i got some problems with translations and i think its because of the file ending / formation?

I've tried to export the Project Captions and Closed Captions (which creates an "old" .doc file)

I open the .doc with regular MS-Word and save it again as an .docx after that i drop the file into Deepl and let it translate the document in my desired language after that i open the docx in Word again and save it "back" to .doc

After importing the file again into Captivate it says (0 imported) and no changes where made.

Is this due because i'm formating the file in word from .doc to .docx or is there something else i'm not doing correct?

Thanks for your help

Alpina0 · Accepted Answer

Sorry for my late replyThe problem was that everything got Translated (Left side aswell) so i've figured a way to do it simpleJust make a copy from the .doc upload it to Deepl for example, translate it and then just copy & replace the right side of the Document. Thanks for your fast response &#128578;

RodWard · Answer

Perhaps you can answer these questions:Are you going throught the exported MS Word doc line by line and ONLY making changes to the cells in the column that is supposed to have the translation? Are you also making sure that you import the translated text into the correct cells as plain text (without any formatting from DeepL) so that the imported text retains the formatting of the text in the cell?The successful reimport of a translation document back into Captivate depends on these factors.

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