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jasona92196440
jasona92196440
Known Participant
January 4, 2017
Answered

Does re-installing Captivate 9 delete all your shared actions and custom themes

  • January 4, 2017
  • 1 reply
  • 252 views

I've been using Captivate for a number of years, and have never had as many errors in a software package as I do in this.

I have always been an apologist for it, with many of my peers preferri ng other design solutions but have now given up the battle.

If I re-in stall Captivate 9 will I lose my Custom themes and shared actions.

 

Yours Jason

    This topic has been closed for replies.
    Correct answer Lilybiri

    Maybe you could have a look at this article, still valid for CP9:

    Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog

    All depends where you stored the custom themes. I tend to store them with the project, not in the default themes folder which will be deleted if you follow the reinstall instructions, including deleting several folders in Public documents. About themes:

    What's in a Theme - a Template? - Captivate blog

    As for shared actions: they are stored in the Library of the projects which use those shared actions. Much used shared actions I am storing in a separate project. You can always open the Library of any project in another project with File, Open External Library. There isn no reason whatsoever why reinstalling Captivate would delete projects. Another link, also still valid for 9:

    Reuse Shared Actions in other Projects - Captivate 7 vs. 8 - Captivate blog

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    January 4, 2017

    Maybe you could have a look at this article, still valid for CP9:

    Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog

    All depends where you stored the custom themes. I tend to store them with the project, not in the default themes folder which will be deleted if you follow the reinstall instructions, including deleting several folders in Public documents. About themes:

    What's in a Theme - a Template? - Captivate blog

    As for shared actions: they are stored in the Library of the projects which use those shared actions. Much used shared actions I am storing in a separate project. You can always open the Library of any project in another project with File, Open External Library. There isn no reason whatsoever why reinstalling Captivate would delete projects. Another link, also still valid for 9:

    Reuse Shared Actions in other Projects - Captivate 7 vs. 8 - Captivate blog

    jasona92196440
    jasona92196440Author
    Known Participant
    January 4, 2017

    Thanks for getting back to me. I shall have a read and then I will decide what to do. Its so frustrating. Just stupid errors like html 5 text fades out on slide entry, when over an interactive widget, didn't happen before, no fade in or out has been set. Or custom buttons just don't work on some slides. there only set to continue along timeline but don't respond to clicks, but then they work on next slide... AHHHH.

    Sorry, need to vent.   articulate is looking very tempting

    Lilybiri
    Lilybiri
    Legend
    January 4, 2017

    Every software app has bugs, maybe you would be frustrated by Articulate as well! Captivate has so many features, and the Help documentation is not at all helping for many situations. I totally agree on that, know also quite a lot of bugs but can live with them. I would never be able to live with an authoring tool that doesn't have a Library nor a consistent way of reusing items.

    Buttons should work, sorry to say so, but most issues I helped solving in this forum with buttons were due to the user, not to Captivate.

    I cannot answer about the fade out, should need more details. Preview methods for HTML5 will not always show the real functionality and design of the published file, even watching a published file locally is not always sufficient especially if you are using learning interactions/widgets. Uploading to a webserver or a SCORM LMS is always the conclusive way of testing.

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