Skip to main content
S
shonad20567143
Known Participant
November 15, 2021
Question

Download pdf works in html but not in LMS

  • November 15, 2021
  • 1 reply
  • 410 views

Good day everyone,

 

Hoping you will be abblet to assist.

I have a simple action that works in the HTML testing but not on Scorm cloud testing or the LMS.

Learner clicks button, pdf opens in new window and downloads.

On the LMS, the project jumps back to the start. (Attached screengrab)

On the Scorm cloud test site, the project closes.

We have done this before with no issues.

 

Warm Regards,

Shona

 

 

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    November 15, 2021

    Do you see the pdf in the published folder (maybe in the callees subfolder)? Or did you use an URL to point to the pdf somewhere in the cloud?

    S
    shonad20567143Author
    Known Participant
    November 15, 2021

    Hi,

     

    I have attached a screengrab of the unzipped folder.

    The pdf is not in a subfolder but in the general publish folder.

    I really wouldnt know if this is in the correct place.

     

    We went to URL to link pdf to folder on my desktop. (screengrab attached)

    This method has worked perfectly on another LMS system. ( pdf opened separately and downloaded)

     

    Appreciate your feedback.

     

    This a new project for this client. This is the first time  they are recieving a Captivate scorm file. They generally recieve scorm files generted from Active presenter.

     The rest of th modules have worked perfectly, it is just this gremlin

     

    Warm Regards

     

     

    Lilybiri
    Lilybiri
    Legend
    November 15, 2021

    The URL has a direct path to a folder on your system. Please take out the path, leave only the pdf.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices