Downloaded Assets are not displayed in Media Characters

Forum|Forum|9 years ago
December 6, 2016
1 reply
405 views

I am trying to download cutout people from the free e-learning assets.

I select the cutout person and download it. I get a message saying it will be available in the Media>Characters, but this is empty.

Where are the downloads going and how do I access them from captivate?

asset download

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Lilybiri

Legend

Can you see them in eLearning Assets: that folder should be in the Public documents (on Windows):

C:\Users\Public\Documents\Adobe\eLearning Assets\Characters_9_0

If you are on Mac, it is in Shared documents.

emilyf35343983Author

Inspiring

Hi,

Yes the downloads are visible in C:\Users\Public\Documents\Adobe\eLearning Assets\Characters_9_0 but do not visible when accessed from captivate media charaters

Kind regards,

Emily Fowler

Lilybiri

Legend

Do you see the icon 'Assets' in the left column? Can you click the Category Assets dropdown list on top, you should see the automatically installed default categories. Or is the window totally empty?

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