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Answered

DpiAwareness = 1' in AdobeCaptivate.ini

Forum|Forum|10 years ago
October 16, 2015
8 replies
52866 views

download the adobe captivate 9, never use it before, following youtube and got the error message"

Capture is disallowed since high density display was detected. please set " DpiAwareness = 1" in Adobe captive.ini and restart the application.

how to change it? thanks

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Correct answer Lilybiri

Are you using a retina screen? What is the font size set to: 175%, 250%?

Participant

Totally worked! Thank you!

Participant

Thanks!! it works perfetcly

Participant

This video walked me through how to fix this for me. Hope it helps!

https://www.youtube.com/watch?v=KKjOcNkZDI8

Participant

Hi folks!

Very easy solution.

Right-click on your desktop

choose display settings

change display resolution to 1024 *768 then

Open the software and see the magic.

I think there are some specific resolutions you could use...

Good Luck!

Paul Wilson CTDP

Community Expert

Community Expert

This might help you out...

https://youtu.be/4RLm4pJRBGY

Paul Wilson, CTDP

Participant

Hi Paul,

Thank you so much!. I probably made a huge mistake. I changed the properties of the folder to allow me to modify it, and I did change the original.

Participant

I am using Windows 10 with dual monitor display. I am not one to tinker with software and found a much easier solution. The display settings defaulted to showing text and images at 125%. This caused an inaccurate snap to window. I reduced the display to 100% and the snap to window feature worked as expected.

tamarap12344654

Participant

I think I figured it out. You can find the AdobeCaptivate.ini file here C:\Program Files\Adobe\Adobe Captivate 9 x64. To edit the file go to Notepad and right click and choose Run as Administrator. Change the dpi awareness = to 1 instead of 0 and save. Reopen Adobe Captivate.

Participant

Yes, this fixed it! Thanks.

Participant

its' about Adobe Captivate 9, and using Video Demo.

i'm using Windows 10 OS, thanks .

tamarap12344654

Participant

Having the same issue. On Windows 10 also.