Drag and drop graphics and audio

Forum|Forum|4 years ago
May 14, 2021
2 replies
574 views

I'm running Captivate 2019 v 11.5.5.676 on a Macbook with OS Catalina 10.16.7

Why, when I try to drag new audio or a graphic into a previously built slide, do I have to do it twice?

I can drag a properly formatted audio file from a finder window into the timeline or the slide view, but it never works the first time. It always works the second time. What's up with that?

And when will I be able to upgrade to Big Sur? On HelpX:

Adobe Captivate (2019 release) is COMPATIBLE with Big Sur.

If you launch Captivate (2019 release) on macOS Big Sur (macOS 11), the project editor becomes unusable.

We are working on making Captivate (2019 release) to be compatible with Big Sur.

What does this mean?

This topic has been closed for replies.

M

markm36314917Author

Participant

Of course, I went back to my project and upon re-opening, the drag and drop works on the first attempt now.

This is not an irregular occurrance, but I will credit the Adobe team with issuing the urgent fix in under 10 minutes. Nice work!

(I'll also take the engineering credit for myself if it wasn't the Adobe team).

Cheers!

Lilybiri

Legend

To your second question: the new release is available since February.

Update for Mac Users - Adobe Captivate 2019 Build for macOS Big Sur (macOS 11) is here! - eLearning

M

markm36314917Author

Participant

Thanks Lilybiri.

I'll update both the OS and Captivate as soon as I don't have 6 projects awaiting approval.

You can understand my confusion, I hope.

COMPATIBLE + Unstable = Not on my computer

Fool me twice, won't be - won't be fooled again.

Lilybiri

Legend

I don't write those messages.

Have no idea what is wrong with the dragging, but I am on Windows. I will rarely drag as you describe, I always start with putting all the assets in the project Library, and drag from that location.

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