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catherinew86547250
Participant
February 21, 2022
Question

drag and drop not working

  • February 21, 2022
  • 2 replies
  • 395 views

we have three consecutive slides of drag and drop that have stopped working on our LMS.

What happens is that it flicks through the first two slides not even giving you enough time to do the exercise. you then land on the last page f the drag and drop which allows you to do the exercise. If you get it right it will allow you to continue.

When I preview the slides in the source file they work perfectly. I republished the file and loaded the zipped file but no change, still not working.

Not sure what needs to change to make it work. This is a mandatory module so desperate to fix it up. Appreciate any help and suggestions. My skills are weak with captivate so simplicity is best. 🙂

 

thanks 

cathy 

This topic has been closed for replies.

2 replies

Lilybiri
Lilybiri
Legend
February 21, 2022

By default a D&D slide gets a pausing point (invisible on the Timeline) at 1.5secs. Can you check that in the Drag&Drop panel undeer the Actions tab, Others:

You cannot take out that pause, but it could be set at a duration which is higher than the slide duration. Seems improbably, but you never know.

How did you test it? If this is a non-responsive project, you need to know that the only valid Preview method is F11, Preview HTML in Browser. How are the two non-functional D&D slides behaving in that Preview? 

Which browser(s) did you use for testing?

C
catherinew86547250Author
Participant
February 25, 2022

thank you. I have tested it in our LMS SCORM Cloud and the Preview HTML. does not work. it only works when I hit 'preview project'. changing the pause after has no impact unfortunately

 

Lilybiri
Lilybiri
Legend
February 25, 2022

That means something is wrong with the D&D setup. HTML output is a lot more sensitive.

Do all the drag&drop objects start on the first frame of the slide?

Did you check the pausing time as I showed in the screenshot? 

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 21, 2022

Upload the SCORM ZIP file to SCORM Cloud and test it there on a free user account.

 

If it performs perfectly on SCORM Cloud that would indicate the issue is with your own LMS.  Something has changed on the server and your LMS Administrator should be able to look back through their logs and see what happened.

C
catherinew86547250Author
Participant
February 25, 2022

unfortunately it doesn't perform on SCORM Cloud either 😞

 

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