Inspiring

Answered

Drag visuals shrink and go to top of screen when dragged

Forum|Forum|4 years ago
June 18, 2021
3 replies
870 views

I have a big drag and drop project and everything was working great. The most recent (and now subsequent) publishes for testing now have an issue when I drag my drag targets. When I drag them, the text on the targets shrink and go to the top of the screen (leaving me dragging an empty box) until I drop the target. When the target is dropped, the words appear as normal. It still counts the scores properly, but this is a really bad issue that I cannot figure how to fix.

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Correct answer racheln51571485

Looks like it was a variable issue that was causing this glitch. I fixed the variable issue and it is working like a dream! Thanks everyone for the help!!!!

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racheln51571485AuthorCorrect answer

Inspiring

Looks like it was a variable issue that was causing this glitch. I fixed the variable issue and it is working like a dream! Thanks everyone for the help!!!!

Lilybiri

Legend

It would help if you inserted some screenshots. You talk about dragging 'targets', but I suppose you mean drag sources? Which type of object are you using as drag sources?

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racheln51571485Author

Inspiring

Hello Lieve,

Yes, I mistyped "targets" and meant drag sources. The drag sources are just rectangle smartshapes. I have attached some screenshots, but it is a little tough to see. The first is the a portion of the project while not being interacted with. The second is what happens while dragging a drag source. The circle shows the text up in the top of the project, smaller size and truncated content. The arrow shows what I am actually dragging. The similar rectangle that looks like it has been left behind is there on purpose and isn't a part of this drag issue. The drag sources are initially on top of other drop targets (in case users want to put things back on the left as they work through the question).

RodWard

Community Expert

I have never seen this specific problem before, but if it is suddently happening to all drag and drop interactions on your computer that would indicate something has radically changed recently.

Have you recently had an update to your OS or to Captivate? What version of Captivate are you using, and is it completely up to date? If it is, I would say do a complete reinstall, making sure to reset the Preferences and Layouts.

Paul Wilson CTDP

Community Expert

Hmmm, it almost sounds like you have drag and drop multi state objects. Perhaps you adjusted the formatting of these objects erroneously. Here is a video I did about this feature. https://youtu.be/bTfCXeAnFeM

Paul Wilson, CTDP

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racheln51571485Author

Inspiring

Hello Paul,

No, the objects actually don't change state at all. For that portion, it is just a basic drag and drop. Working up to this point, I never had this happen in my published tests, but now it is suddenly happening on every export, even when re-publishing those same previously working builds.

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