Drop down in the Actions, "On Success" menu does not open

Forum|Forum|9 years ago
February 16, 2017
1 reply
212 views

Hello,

I'm using Adobe Captivate 9 (on Mac) and the drop down for "On Success" in the Actions tab does not open to show the other options. I have to click on it to activate it and then use my up/down arrows to scroll thru the options. Is this a bug in Captivate or in Mac?? Is there a fix for it?

Thanks!

This topic has been closed for replies.

Lilybiri

Legend

Can you check the exact version number? It should be 9.0.2.437.

Recently another user reported a similar issue. Did you try:

to reset the workspace (Classic) if you are on the newbie UI?
clear the cache
Clean the Preferences
When installing Captivate patch, did you delete the folders described in the release note?

Captiv8r

Legend

In case you get stuck, I've got a video on clearing the preferences.

Click here to view

Cheers... Rick

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