Dual HTML5 and Flash Publishing
Hi
There have been conversations on this before, but no solution that I have found.
I am publishing content with both HTML5 and Flash output. While HTML5 only content works everywhere I find the speed of the Flash content is better so prefer to have this version available to people who have Flash installed.
The problem is that Captivate (even the 2017 version) doesn't seem to redirect to HTML5, but instead forces the user to an enable/install Flash page. This occurs on both Internet Explorer, Chrome, Edge, Firefox. While my content is generally loaded into an LMS, the problem exists even without the added complication of an LMS. In the LMS instead of redirecting to the Flash page, you can often just get an empty window. The content doesn't work at all on a Mac although the HTML5 content does play on iOS.
I develop with Storyline as well and publish with the same dual HTML5 and Flash options which work as you would expect. That is, they play Flash when installed and HTML5 when Flash isn't installed.
If anyone has a workaround, code change, or any other advise that will sort out this issue, I'd greatly appreciate it!
Thanks
Louise
