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Inspiring
November 22, 2014
Question

email link opens browser

  • November 22, 2014
  • 1 reply
  • 265 views

I have a mailto link in Acrobat. On some computers the link opens the user's email application. On other computers the link launches a browser.

How can I correct the link so that it always opens an email application?

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1 reply

Captiv8r
Legend
November 22, 2014

So is this an Acrobat question or a Captivate question?

Either way, I'd be totally surprised to find there is anything that could be done to change the behavior. Likely it's totally depending on the configuration of the machine it's running on.

Cheers... Rick

Inspiring
November 22, 2014

Rick, Thanks for alerting me to the fact that I accidentally posted in the wrong forum.

Captiv8r
Legend
November 22, 2014

LOL, well, the question could actually apply to either product. And I'd seriously like to know what others might have to say about it.