eMail Quiz Results

You need to determine if the problem is with the movie or with you browser.

The first step is to make sure that the quiz infor is being sent to the e-mail function of the HTML page. You can use alittle javascript coding to check this.
1. Open the HTML file with Notepad.
2. Locate the line of code "function sendMail()
{"
3. Insert the alert(gstrEmailBody);
alert(gstrEmailBody); it should look like this

function sendMail()
{
alert(gstrEmailBody);

4. Save the HTML file.

5. Run the packaged movie using the HTML page.

6. You should see a gray box with the term "Core Data" as the first line. The remaining test in the gray box will be the test results.

7. If these results are not correct, test options selections for the quiz.


If the information in the gray box is correct, then your problem is with the "document.emailForm.action" of the HTML page. You may need to check with your IT folks to see if your system supports the "document.emailForm" function.

Good luck,

Gaftop

Rick

Thank you for your thoughts on this issue. I guess I need to try Adobe directly to see if they can offer assistance. I have also sent an email to our web guys to see what they think and have them look into the threshold question. Hopefully there is an aswer out there somewhere and we can get it resolved. Unfortunaltely a quiz without a means to retrieve the results is not very useful.

I will post any answers I find to hopefully help others. Thanks again for shring your ideas and providing a direction to go in.

Best Regards
Dave

I've been having the same problems for some time. On my computer everything works fine, but most others users get blank e-mails. This happes with both outlook and Lotus Notes. Capitavate tech support didn't have any concrete suggestions that would correct the problem. My IT group is now looking into the problem. So far they are baffled! No need to be embrassed this seems to be a Captivate problem. I don't have any issues passing data or filesfrom any other programs.