Embedded video won't play when published as mp4.

Question

Hi,I have embedded a video (mp4, <1mb) on a slide.When I preview it as HTML the video plays. however, when I publih it as an mp4, the slide where the video is embedded shows a loading icon or a blank frame. The rest of the slides play fine.It worked fine in an earlier version (11.5.5), it does not seem to work in the current version (11.8.0.586).Any insights would help. Thank you.

Lilybiri · Answer

I still use 11.5.5 because all 11.8 versions are buggy. BTW the most recent one is 11.8.2.

Captivate has never been meant to be used as a video editor, as I learned quickly. Stitching videos together as you did is not a good practice. In HTML output each of the embedded videos needs to be loaded on entering the slide, and that may be one of the causes.

Please use a real video editor, I use Premiere Rush for this purpose.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded