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Participant
January 9, 2023
Question

Error and application crashes when attempting to preview or publish my project. Any ideas?

  • January 9, 2023
  • 2 replies
  • 77 views

I am using Captivate 2019 to create a quiz with 21 slides and 19 questions. Any ideas on how to fix this problem would be very much appreciated!

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    2 replies

    Lilybiri
    Legend
    January 9, 2023

    CP2019 is the name for a lot of releases, please check the full version number under Help, About Captivate. It is possible that your release is missing a patch or even incompatible with your present OS. Which OS (and version) do you use?

    Have you tried the common troubleshooting steps; clearing cache, cleaning Preferences? More information in:

    https://blog.lilybiri.com/tips-for-troubleshooting

    You talk about Preview, which methods did you use? Is this a responsive or a non-responsive project? 

    Participant
    January 9, 2023

    Error is Object Construction Failed