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Participant
March 31, 2013
Question

Error code -214287038

  • March 31, 2013
  • 1 reply
  • 972 views

Error code -214287038 when trying to open captivate 4 project. What can I do?

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    April 1, 2013

    Hi IndMediaArts,

    Thank you for contating Adobe Support.

    Please let us know whether you are using MAC or windows.

    Also try to open a blank project and see if you getting the same error.

    Thanks

    Loveesh

    Participant
    April 1, 2013

    It on a windows 7 machine. I can open a blank project just fine. I also tried the backup file but I get

    the same error.

    Thanks,

    Doug

    Participating Frequently
    April 2, 2013

    Hello Doug,

    Are you trying to open the Captivate 4 project in Captivate 5 or 6? Does it has any AS2 content in the project?

    Thanks,

    Vish