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A
Anonymous
November 28, 2006
Question

Error during publishing / previewing

  • November 28, 2006
  • 1 reply
  • 146 views
I am recording myself walking through an Excel sheet, and after I end the recording, if I click on publish or preview, an error message comes up saing "Unable to download wingenerator.dll" How do I review what I just recorded?!?
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    1 reply

    CatBandit
    CatBandit
    Inspiring
    November 28, 2006
    Hi there " amystrutzenberg" (why do they do that?) ... and welcome to the Captivate User Community!

    Are you saving the recording before attempting to publish or preview it? What drive do you have Captivate installed on? A network? If so what drive? What recording mode are you using (demo, sim, etc.)? What version of Captivate are you running? How large is the screen-area you are recording? Questions - nothing but questions ...

    Give us more specifics on what you are doing, step by step, and what you are seeing, and what you think you should be seeing. Oh and please return "wingenerator.dll" to wherever it was when you took it.

    Thanks!
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