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C
cocapuff
Participant
May 22, 2009
Question

Error encountered while copying audio stream

  • May 22, 2009
  • 1 reply
  • 1099 views

In Captivate 4, I attempt to capture screens. I hear the clicking as it captures, I click END when finished. Program attempts to save and then a dialog box displays with "error encountered while copying audio stream". I am not attempting to record any audio.

I searched the web and found references to this error back two versions and two years - but no solution.

Does anyone know of a solution? Thanks.

This topic has been closed for replies.

1 reply

A
Anonymous
May 22, 2009

Hi there,


I have experienced this on Windows XP. In my case this was due to a dll (Dynamic Link Library) file not being corectly registered in the Windows XP Registry. If you are using XP then take a look at the following blog post.

<a href="http://blogs.adobe.com/captivate/2009/03/adobe_captivate_4_installation.html">Adobe Captivate 4 Installation Issues on Microsoft Windows XP</a>

If this doesn't solve the problem or you are using Windows Vista then please report this issue to the Adobe Captivate team using the web address I have included below.

<a href="http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=5"><strong>Adobe Captivate Feature Request/Bug Report Form</strong></a>

Best - Mark

<a href="http://macrofireball.blogspot.com/"><strong>Visit the macrofireball blog</strong></a>
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