Error in Adobe Captivate 4: "unable to decode and import the selected wav - mp3 file"

Forum|Forum|15 years ago
August 25, 2010
3 replies
4037 views

Good day!

I have a problem. When i want to import music file from standart Gallery, i see the mistake: unable to decode and import the selected wav - mp3 file.

I can't import mp3,wav files...

In Adobe Help site i have found this: http://help.adobe.com/en_US/Captivate/4.0/Using/WS5b3ccc516d4fbf351e63e3d119e9582190-7fd8.html

But in my Adobe Captivate 4 directory i don't have file regsvr32 NSAudio.dll.

Question: where i can download this file?

Thanks!

This topic has been closed for replies.

R

RYBRN

Participating Frequently

I tried most of the solutions above and none of them worked. The problem is using Adobe Captivate 4 on a 64-bit computer. When I moved to an old 32-bit computer running WIndows XP, it worked just fine. I am exploring the idea of downloading the Captivate 4 patch and will let you know if that fixes the 64-bit environment. I am not sure whether updating to Captivate 5 will solve the problem, but I would hope that it would. I don't see much support for Captivate 4 on the Adobe site as of Feb 2012.

Makov-rXFYV3Author

Known Participant

Ayyy....Anybody can help me?

Captiv8r

Legend

Sorry, but if you have tried everything outlined in this thread and are still having issues, you likely need to contact Adobe support.

Perhaps carefully re-try the two potential solutions? Perhaps you missed a critical step?

Cheers... Rick

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Cristian_M

Inspiring

Updating your Captivate version to 4.0.1 should solve the issue. Try to download the latest version using the updater in the Help menu

Makov-rXFYV3Author

Known Participant

I have updated Adobe Captivate to version 4.0.1 buid 1658....

But it doesn't work...