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sharon_bs89166873
Participant
March 22, 2018
Question

Error message

  • March 22, 2018
  • 1 reply
  • 122 views

I have Windows 8.1 and latest version of Adobe Reader DC but most of the time (not always) I get an error message when I try and open files.  It reads something like this..Cannot open the file because it is either unsupported or damaged.  I get this message at least 10 times a day from different file attempts so it doesn't seem likely that they are all damaged or unsupported???  Please advise...

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    1 reply

    Lilybiri
    Legend
    March 22, 2018

    Is this a question about Captivate, because you posted in the Captivate forum?