Skip to main content
F
fsxrub
Participating Frequently
August 24, 2017
Question

Error occurs when the published file is uploaded to SCORM: LoadTechnical: Unsupported childNode found in Technical Metadata

  • August 24, 2017
  • 1 reply
  • 394 views

I am developing a e-learning project using Captivate 2017.

I tried publishing it into a SCORM compliant format, both swf and html5.

The cloud preview goes fine but once I published it, the error messages keep coming up.

Warning Error message in Manifest and Class Structure Information:

LoadMetadata (Manifest): LoadTechnical: Unsupported childNode found in Technical Metadata: pkgprop:ScormEnginePackageProperties

Anyone can suggest any possible reasons for this?

Searched in a few forums and found no answer.

I already reduced the size of my videos and changed every possible setting, still got the same error.

My e-learning course does not contain a quiz so the completion criteria is set to slide view.

Please help. A lot of thanks in advance.

This topic has been closed for replies.

1 reply

Lilybiri
Lilybiri
Legend
August 24, 2017

Can you test the course on SCORM Cloud (possible from within Captivate) to see if this is due to Captivate or to the LMS you are using?

BTW: I never publishi to both SWF and HTML5 anymore since a while, because it is resulting in problems. Could you try to publish separately?

F
fsxrubAuthor
Participating Frequently
August 24, 2017

Hi Lilybiri

Thank you for your reply. When I publish the files, I do it two separate times already. It doesn't seem to help much.

The test on SCORM cloud from within Captivate goes well. Does that suggest that the problem comes from the LMS?

Lilybiri
Lilybiri
Legend
August 24, 2017

Indeed, you have to talk with the LMS people. Does it support JSON format?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices